VP / Director of Engineering · Northern Virginia / DC area
Engineering leader for mission-critical SaaS platforms: delivery, architecture, QA and DevSecOps.
25+ years building and operating SaaS platforms, and leading software, QA and DevSecOps teams through modernization, cloud migration and M&A integration. I focus on predictable delivery, reliable systems and strong customer relationships, and I'm comfortable moving between architecture, delivery details and executive conversations.
First-call resolution after eliminating developer on-call through better tooling and support enablement.
Rapid cloud infrastructure migration with the loss of DevOps leadership, with no major service interruption.
Records per customer on the distributed, multitenant database architecture I designed for near-horizontal scaling.
Measured availability, Jan–Sep 2026, against a 99.9% SLO, counting an outage in any monitored layer as downtime.
Lower change-failure rate year over year: 7.28% to 0.90%.
Production deployments using blue/green releases.
Lead time for changes.
MTTD: one-minute external checks alert on-call after three minutes down.
MTTA: mean time to acknowledge an alert.
MTTR: median time to recover from paged incidents.
Monitored production services that beat the 99.9% SLO, Jan–Sep 2026.
When the error budget is spent, reliability comes first: new feature deployments pause and the next sprint is planned as a maintenance sprint.
Uptime is published on a public status page, with one-minute external checks. Planned maintenance and brief “soft” outages count as downtime, so the number is conservative.
On every pull request: static analysis and dependency-vulnerability alerts. Every year: a third-party penetration test ahead of the SOC 2 Type II audit, rotating firms for a fresh perspective. I led the SOC 2 Type II program, owning the audits and the engineering controls and evidence.
Every significant incident gets a written RCA in a standard format:
One review found a login error that monitoring missed because the page still returned HTTP 200. The fix: alert on real errors, not just “up.”
Escalation runs from DevOps/SRE to support to engineering leadership. Developers came off on-call once tooling and platform stability improved.
Delivery and stability are tracked with the DORA metrics (deployment frequency, lead time for changes and change-failure rate), so improvements show up in the numbers, not just in anecdotes.
Engineering leadership measured in business outcomes.
Built and scaled engineering, QA, and DevOps from 3 to 20 developers as a new SaaS platform grew.
Led engineering through a SaaS company’s growth to eight-figure ARR, serving up to 80 enterprise customers and 100,000+ users.
Owned engineering spend across staff, cloud, and third-party services.
Re-platformed the database tier to cut licensing costs.
Technical lead for an acquisition, from due diligence through the post-acquisition integration roadmap.
Presented technology strategy to a venture capital investor.
Led software engineering, mobile, quality engineering and DevSecOps, with onshore, nearshore and offshore teams in the US, Latin America and India. Moved QA and DevSecOps to shift-left practices, containerized CI/CD and feature-based deployments. Since Sep 2026, engineering consultant to Movista through EFP Solutions, LLC.
South49 Solutions, Inc. (dba Natural Insight)
Promoted from Director of Technical Services. Chief architect of the SaaS workforce-management platform, responsible end to end for application services, APIs, data systems and cloud infrastructure. Technical lead for Movista's acquisition of Natural Insight, from due diligence through the integration roadmap. Built and scaled the engineering, QA and DevOps functions, with teams in the US, Canada, India and Romania.
Earlier: technical program, web services and QA leadership at JANSON Communications, South49 Solutions, Advanced Solutions International and Orbital Sciences; founder of EFP Solutions, LLC. Full history on LinkedIn.
